Best Practices for Desktop, iPhone & Android

Best Practice For Desktop

Google Chrome

Talonview sessions should be launched using the most up-to-date version of Google Chrome for optimal performance.

Clearing Cache

For optimized system performance, it is recommended that desktop users clear their cache before each session.

Close Out Other Apps

When hosting or joining a Talonview session, users should close all other video conferencing platforms.

Allow Access

Confirm that you have allowed Talonview to have access to your location, camera and microphone.

Best Practices For iPhone

Up To Date

Ensure sure you are using the latest version of the Talonview app before each session. This can be done by going to the app store and checking for updates.

Adjust Screen Brightness

iPhone brightness should be set to 50% or less to reserve battery and ensure that the device will stay within normal operating temperature.

Speed Test

Run a speed test before each Talonview session. We recommend using Speedtest.net by Ookla (available in the iPhone App Store).

Storage

Check that your iPhone has ample storage available to house captured photos and videos (media can be deleted upon the completion of your session).

Kill Background Apps

Users should close all other phone applications so that nothing is running in the background during your session.

Battery Backup

iPhone users should have a fully charged battery before the start of every session. A backup battery & charger are also recommended.

Best Practices For Android

Android Messenger

Download the Android Messenger App and set it as your default messaging app.

Up To Date

Ensure you are using the latest version of the Talonview app before each session. This can be done by going to the Google Play Store and checking for updates.

Speed Test

Run a speed test before each Talonview session. We recommend using Speedtest.net by Ookla (available in the iPhone App Store).

Storage

Check that your Android has ample storage available to house captured photos and videos (media can be deleted upon the completion of your session).

Kill Background Apps

Users should close all other phone applications so that nothing is running in the background during your session.

Battery Backup

iPhone users should have a fully charged battery before the start of every session. A backup battery & charger are also recommended.

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